Our People

At VConsult, we only select staff who take pride in understanding the needs of your patients and your business, and in representing your practice in a professional patient-focused manner.

All VConsult medical receptionists have:

  • a strong working knowledge of Australia’s leading medical practice management software
  • a warm manner combined with an efficient and professional approach
  • previous experience in a medical environment plus ongoing training to keep up to date
  • the skills and job satisfaction which enable them to work to the best of their ability


off-site medical receptionists


GENIE | Clinic to Cloud | Coreplus

Just some of the patient software systems VConsult receptionists currently use


  • Melissa Bennett

    Co-Founder and Managing Director

    Melissa Bennett is the Managing Director of VConsult and has over twenty years of experience…

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  • Dr Joseph Sgroi

    Co-Founder and Medical Director

    A practising Obstetrician, Gynaecologist and Fertility Specialist, Dr. Joseph Sgroi understands the needs and financial…

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  • Lucy Willis

    Marketing Services Manager

    Lucy has been in the medical industry during most of her professional career. She was…

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  • Lee Wilkinson

    Medical Receptionist / Trainer

    Lee's extensive experience began on the frontline in pharmacy, dentistry and surgical practice. This experience,…

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  • Leah Grimaldi

    Operations Manager

    Leah comes to VConsult from 15 years' in the pharmaceutical industry working predominately in the medical,…

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