OUR PEOPLE

At VConsult, we only select staff who take pride in understanding the needs of your patients and your business, and in representing your practice in a professional patient-focused manner.

All VConsult medical receptionists have:

a strong working knowledge of Australia’s leading medical practice management software

a warm manner combined with an efficient and professional approach

previous experience in a medical environment plus ongoing training to keep up to date

the skills and job satisfaction which enable them to work to the best of their ability

THE VCONSULT TEAM

GENIE | CLINIC TO CLOUD | COREPLUS

JUST SOME OF THE PATIENT SOFTWARE SYSTEMS VCONSULT RECEPTIONISTS CURRENTLY USE

OUR TEAM

Dr Joseph Sgroi

Co-Founder and Medical Director

A practising Obstetrician, Gynaecologist and Fertility Specialist, Dr. Joseph Sgroi understands the needs and financial burdens medical professionals encounter in setting up and running a private practice.

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Joseph is also co-founder and managing director of Medic Oncall, Australia’s leading medical workforce planning and management organisation.

Melissa Bennett

Co-Founder and Medical Director

Melissa Bennett is the Managing Director of VConsult and has over twenty years of experience in hospital and practice management.

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Melissa leads the team of professional and experienced staff at VConsult, and also at Medic Oncall, Australia’s leading medical workforce planning and management organisation.

Lucy Willis

Marketing Services Manager

Lucy has been in the medical industry during most of her professional career.

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She was involved in setting up VConsult in 2011, and now manages our customer relationships. Her attention to detail, IT skills and understanding approach have helped countless medical and allied health practitioners to establish or streamline their private practice.  Lucy works closely with VConsult medical receptionists on a daily basis to ensure our clients and their callers receive the highest quality of service.

Leah Grimaldi

Reception Team Leader

Leah comes to VConsult from 15 years’ in the pharmaceutical industry working predominately in the medical, training, and compliance & ethics divisions.

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This diverse knowledge base combines with a strong sense of customer focus and a passion for improving outcomes for people and processes, to make Leah an asset to VConsult and your medical practice.

Lee Wilkinson

Medical Receptionist / Trainer

Lee’s extensive experience began on the frontline in pharmacy, dentistry and surgical practice.

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This experience, combined with her knowledge of a wide range of medical specialities including gastroenterology, endocrinology, immunology and neurosurgery, inform her role as VConsult’s staff trainer. Lee has been a part of our team since 2012.