ALLIED HEALTH PRACTICES

As an allied health practitioner with your own practice or consulting from several locations, you face the challenge of trying to manage telephone calls and paperwork while you consult.

You want to present a professional practice image, but employing staff is expensive and onerous.

VConsult can provide ANY or ALL of the support you need with off-site receptionists and premium administration services developed specifically for allied health practitioners, including:

Dedicated telephone number for your practice

Trained and professional receptionists to look after appointment bookings, general enquiries and call transfer as required

Patient management including SMS reminders

PA duties including diary management

Personalised after-hours service – with follow up the next business day

Patient billing

Occasional support during seasonal periods, holidays and peak times

PLUS

Tailored, cost-effective solutions as and when you need them – services that can change and grow with your practice

No large outlay – Low set-up costs – No long-term agreements – Convenient monthly payments

Personalised, seamless service and familiarity with your practice – Your callers will never know your VConsult receptionist is not in your rooms

CERTIFIED TO AS/NZS ISO 9001:2015
INDEPENDENT EVIDENCE OF OUR ONGOING COMMITMENT TO EXCELLENCE, SUSTAINABILITY, RELIABILITY & CUSTOMER SATISFACTION

BENEFITS OF VCONSULT

TIME

• Admin tasks handled efficiently
• No staff training or management
• Increase your time with your patients
• More free time for you

COSTS

• Reduced staff salaries
• No missed patient calls, income maximised
• Patient no shows minimised
• Reduced investment in space and equipment

PATIENT CARE

• More time & energy for patients
• Reduced on-hold wait times
• Caring & skilled receptionists handling patient queries
• Improved patient flow - reduced reception mayhem

PROFESSIONAL IMAGE

• Correspondence dealt with promptly and professionally
• Seamless service across multiple practice locations
• Established and organised from the start

MAINTAIN CONTROL

• Improved diary and appointment management
• Flexibility to adjust services as your practice changes
• Charges agreed up front - no long-term agreements
• Your choice of patient management software and hosting

HUMAN RESOURCES

• Eliminate the hidden costs of hiring staff with your own virtual medical secretary

Learn more about how VConsult can support your new practice