EXPERTS IN MEDICAL RECEPTION AND ADMINISTRATION
Established by medical professionals for medical professionals, VConsult is a division of Medic Oncall, Australia’s leading medical workforce planning and management organisation.
PROFESSIONAL MEDICAL RECEPTIONISTS
VConsult supply premium virtual medical reception and off-site secretarial services. We are particular about our staff because we know they are the frontline of YOUR practice. So you can count on:
- experience and on-going training
- a strong working knowledge of Australia’s leading medical practice management software
- a warm manner combined with a professional and efficient approach
- familiarity with your on-site practice - your callers will never know your receptionist is not in your rooms
All VConsult services are delivered from our Australian office.
VConsult is a part of Medic Oncall Pty Ltd. Medic Oncall is certified to service standard AS/NZS ISO 9001:2008
Tailor-made packages to meet the individual needs of your practice
As your business changes, so can our service to you
We gauge our success by YOUR satisfaction.
OUR CLIENTS SPEAK FOR US
Most of our clients are recommended to us by other doctors and allied health professionals, testament to our focus on and delivery of superior service.
VConsult is an affordable option for specialists starting out in private practice and for those who don't currently need a full-time on-site receptionist. My calls are all answered, which I could not possibly do all by myself, and appointments are made. I really appreciate the professionalism and obvious experience of the VConsult secretaries.
Many times, my patients have thought the VConsult secretary was sitting in my rooms and not thousands of kilometres away!
Dr Shian Miller, Obstetrician & Gynaecologist
By using VConsult I centralised my telephone lines and I find that very helpful. Previously I had to use 2-3 different numbers for various practice locations. Now with the help of VConsult I only have one central line. VConsult support allows me to only hire staff on days I consult at my main room, this way I've cut down on expenses substantially.
Plastic and Reconstructive Surgeon, Sydney
VConsult works with our organisation, from clinicians to receptionists and secretaries, to provide a single contact point for our new clinic patients. VConsult staff have up-to-date lists of our doctors' consulting sessions and are able to communicate doctor availability to our patients. This consistent communication provides stability for our growing clinic.
Melanie Trivett, Patient Services Manager, Melbourne IVF
"I have been with VConsult for two and a half years. I find the staff polite and helpful to patients over the phone, and efficient in what they do. I have and would recommend VConsult to colleagues."
Dr Jean Woo, Obstetrician & Gynaecologist, Mitcham Private Consulting Suites
"Without exception, the VConsult service has gone beyond expectation. They answer phone calls and relay messages promptly and accurately. Feedback from our supporters who have contacted us through VConsult has been very positive, with praise for their friendliness and professional capabilities. They are always courteous and understanding. Their work is accurate, prompt and thorough."
Australian Gynaecological Cancer Foundation
coreplus is online practice management software
cloud based Electronic Medical Record Solution
practice management for the day to day operations
Medical Practice and Small Business IT specialists
Learn more about how VConsult can support your practice